Terms of Use

This section lists the terms of use for our business and shall be applicable to any purchase of good and/or service provided by us/our business/representative/the name of the person appearing on the receipt. By using our website and purchasing our goods and/or services, online/offline or otherwise, you demonstrate that you have read and understood the terms of use listed hereunder.

We will need personal and business information for the creation of your site. Your information will be safe and treated according to our privacy policy, and the data protection act. It is up to the client to make sure that s/he has all the trademarks and licenses necessary to use the data, information, and intellectual property given to us on their site. We will not be responsible for any negligence whether intentional or not by the client.

Deposit Payments for new project must be paid upfront. Payments submitted are not refundable for any reason. Recurrent payments such as, but not limited to hosting and registration, must be paid in the preceding year at least 30 days before the term expiration date. Failure of submission of payment, we will attempt to issue a reminder by email, or any other means provided by you. We will not guarantee that a reminder will be issued, and its solely the responsibility of the client to make sure that his/her website fees are in good order. Shall we have no reply from the client’s end within a reasonable amount of time, we will understand that you have no further interest in the service provided. In this case, your website will be foreclosed, and all data may be lost. Domain names registrations will only be renewed in the days following a successful respective payment. For this reason, we suggest not to delay your payment. Once a registration expires, your website is foreclosed, and we will not be able to recover the data pertaining to your website.

We give no warranties, guarantees, and/or representations of any kind. Will not be responsible for any damages (tangible and/or intellectual) that may be suffered by the website owner/ business for using our services including but not limited to loss of data, delays, non-deliveries, service interruption by any cause and/or error. We offer the service to back up your website. This includes the vital parts and programs for the running of the website. This does not include information that users have submitted via the website and/or email. There is no guarantee that all the data will be restored. No warranties will be given against damages suffered by malware and viruses. No liability will be taken for any business loss, including but not limited to loss of profits, revenues, use, and/or intellectual property. We offer the service to scan the website for malware. This service performs check against a known database of malware. This significantly reduces the harm that malware performs on the website, but it’s not guaranteed, as not all malware is known. Our service in locking your domain protects your site from being transferred to third parties. In other words, protect your site from being stolen. Due to new and always improving hacking techniques, this cannot be guaranteed.

No guarantees can be made on how the final product of the actual website will be. Making use of our services like, Mobile Responsiveness and Google Services does not guarantee a particular outcome. This also includes how the website will be presented on the device of the end user. Different devices, use different applications and browsers to display the data, including but not limited to, structure, colour, settings, and functionality. Furthermore, no guarantees can be made on end-to-end speed, availability, and/or uptime. Also, no warranties can be made for how the final product will be displayed on the search engine result page, ranking, and whether it will be available or not. It solely depends on the search engine used whether a website is served or not.

All websites designed and developed by the web factory are considered intellectual property of the business. To provide the best possible service to our clients, we make use of third parties products and services, including online payments. We take no liabilities for any damages and/loss caused from their end including profits/revenues/ and financial loss. This also includes changes in the terms of service, fees, and any sort of disruption, or data lost (part or entirely) caused to your product.

All deals, promotions, special offers and discounts we give to our clients are time limited. We give no guarantees that these offers will be available again in the future, and if available we reserve the right to apply/change/edit/add the terms and conditions relevant to each individual promotion. Deals, promotions, special offers and discounts can be discontinued at any time without prior notice and it is up to us to manage, promote and advertise any promotion.

Clients are eligible for a revision of the website content. Revision involves sections of the website, and not the entire website. Also, clients are responsible to select a hosting plan for their website and submit the respective payment within 7 calendar days from the website launch day. Failure to do so the client’s website will be deleted and lost. The associated domain name registration fee and initial deposit is still non-refundable. We reserve the right to reject any work at our discretion.

Before commencing development of a new website, clients shall provide all the relative material pertaining to their website including logos, pictures, and videos to be used, and text content. In the absence of these material, we can provide relative material to construct the website at an additional cost which is communicated to the client prior to commencement.

All fees represented and/or quoted are excluded of VAT and may change from time to time without prior notice.
We reserve the right to apply our logo and/or trademark on all our websites. We also reserve the right to promote the client’s website on our own website, social media, and/or business affiliates.

In no event shall the web factory, its employees, officers, directors, or affiliated persons or entities, be liable to the client, or any other person for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profit or goodwill, for any matter arising out of or relating to our services, this agreement (or its termination), and/or its subject matter, whether such liability is asserted on the basis of contract, tort, or otherwise even if we have been advised of the possibility of such damages. Shall the client wish to proceed legal action against the web factory, its employees, offices, directors, or affiliated persons/entities, the client is to pay the financial cost associated with the legal action (including but not limited to, covering the legal fees, lawyers’ fees, and any other fees, including logistical and transportation fees) suffered by the web factory. The web factory and any related businesses’ total liability (including legal fees) for any damages by any cause whatsoever relating to our services, contractor services or any applications therein, shall be limited to one hundred euros.

We reserve the right to change/edit/amend these terms of use from time to time without any prior notice given.