Help Center
Browse through the information to get familiar with the web environment
We’re happy that you are considering building your next project with us. We have been helping our customers in achieving online success across different industries. Whether you are in the market to expose personal talents or to put your business online we have all the tools and services you need to thrive.
Every business needs a website, from the smallest local shops in your hometown to the largest companies. Having a website provides plenty of benefits, beyond simply reaching a broader audience. A website can provide:
* Credibility: Without a website, potential customers may question your authenticity or legitimacy. Having a website with a ‘contact us’ page, will make a great impression with your audience and builds credibility.
* Branding: Branding is much more than just the name of your business. From the colours you use, your logo, or even the feelings associated with your business is your branding. Ensure you are representing your brand with a proper website. With the right design, you’ll be starting off on the right foot with any prospective customer. Whether you are setting yourself apart from the competition or simply establishing yourself, you are limiting yourself without a website.
* Organic Traffic: Once your website is complete and you are online you can start to show up in Google’s search results, also called organic or natural search results. With the right optimizations, organic keywords can bring you thousands of visitors – all for free. Since organic positions aren’t on the market to purchase, this gives smaller shops and businesses an opportunity to compete with larger competitors.
Domain name is the name pertaining to the website. For example: In the “www.the-web-factory.co” ……the domain name is : “the-web-factory”. This has to be registered with ICANN, which is a non-profit organisation which oversees and regulates domain names. Registrations have a yearly fee averaging between €12 – €20 depending on the TLD used, for example websites which end in “.com” are cheaper than ones ending in “.co”.
The ICANN database is used to identify the owner of a specific domain name or IP address. The Internet Corporation for Assigned Names and Numbers, or ICANN, requires that domain ownership information be made publicly available. This information includes the domain owner’s name, address, phone number, and email address.
When registering a new domain name with the ICANN, one has to enter his personal details including name, personal address, email, telephone number, etc…This information is public and appears on the internet, thus making the website’s owner vulnerable to spamming, sphising, and other fraudulent attempts. The service of Domain privacy serves to mask the owner’s identity.
With Domain Privacy, you maintain full control and ownership of your domain name and your personal information won’t be made public. Domain Privacy helps to prevent identity theft, unwanted spam, and the sale of your personal information.
SEO stand for Search Engine Optimization. All websites developed by The Web Factory are optimized in design, text, videos and images, so as to improve the ranking in search results.
An SSL certificate is a file installed on our server that ensures that the domain name in the certificate matches the domain name of the site being visited. It enables a visitor to make a secure connection to the site and allows the traffic of data back and forth to be encrypted so third-parties cannot eavesdrop on the conversation. Encryption is critical whenever financial transactions are being made on a site or any other sensitive information is being passed between the visitor and the server.
Google Chrome—and most other web browsers—now display various security warnings on sites that do not use HTTPS, so SSL certificates are being widely used even on websites that are not hosting financial transactions.
Professional or Domain-specific email refers to email addresses that use your company’s website domain. For instance, if your website is www.ilbarrag.com, your domain-specific email could be kyle@ilbarrag.com, hello@ilbarrag.com, or noreply@ilbarrag.com for easy auto-replies. This lends a professional image, promoting brand consistency and recognition. Whether you run a website for your small business, organisation or to expose personal talent, a domain-specific email address is highly recommended.
Having a professional email that matches your domain name promotes credibility and trust as it communicates seriousness and commitment towards your business. Customers are more likely to engage with businesses that have a professional appearance, which extends to your email communications.
Yes, every domain name can have multiple email addresses. These can be beneficial for different roles, persons or departments within your company. For instance, you could have sales@ilbarrag.com, support@ilbarrag.com and kyle@ilbarrag.com. Each address can be accessed by independent mailboxes or through one main mailbox.
Of course. Our Email service synchronizes across devices through Gmail services, allowing you to read and respond to emails not only from your computer but also from your smartphone or tablet. This means you can manage your email communications wherever you are, ensuring business continuity. As long as you have an internet connection, you’ll have access to your professional business email account.
Hosting is like the house where the website will live. A website is the software, however it needs a server in order to be used by individuals. A server is a special computer running 24/7 in order to serve the website to whoever needs access to a website. Hosting is a mandatory service for a website to operate.
The Web Factory provides Back Up service to clients. This service provides daily back up of the website’s vital parts. This is important as the website may endure hacking attacks from individuals and/or bots. However, no system is 100% proof, and occasionally bugs happen. With a functional Back Up Service, the maintenance time can be severely reduced and this will result in less maintenance cost.
Scanning for malware includes regular scanning of the website code for viruses and other associated malware which may have targeted the website. Malware can be of various forms, with various intentions. With this service, the website will operate at the best possible way and reduce the number of times maintenance has to be performed.
When domains get blacklisted, their site traffic and marketing will suffer. Stay confident that your domain name has a good reputation by using Malware scanning. Malware scanning proactively monitors your site and alerts us to any code that could compromise the security and performance of your website. We will also place the Malware Scan Icon on your website so each and every visitor knows that your website is safe and virus free.